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Win-Win
As we enter into a business relationship, both your firm
and iBizInitiatives have a "bill of rights" that
will guide us in our partnership to execute the business
plan. We believe that if these expectations are established
up front, then a good foundation will be established for
a long and productive relationship.
Our
clients are entitled to:
- Good
estimates
- Regular
communication
- Written
contract
- Immediate
notification of delays, problems,
and extra expenses
- Pay
only for work authorized
- Audit
hours if paying by the hour
- See
the project as it develops
- Reasonable
turnaround and response
- Reasonable
security and privacy precautions
- Deliverables
that work as described in the contract
- Own
all appropriate rights to the work
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Our
firm is entitled to:
- Know
what the budget range is up front
- A
complete project profile
- A
written contract
- Have
our time valued - client delays cost us money
- A
partial payment of the bid/estimate up front
- Prompt
payment
- Manage
the process without being micro-managed
- Fix
any mistakes we make without question
- Be
paid for consultative work or ideas
- Be
told when we are out of the running for a job
- Retain
all appropriate rights to assets created for the
project
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